267-262-5650 | Write a Review

Client Communication in the Digital Age

Client Communication in the Digital AgeClient communication at our firm is one of the most important aspects of the delivery of our service. While we love the use of technology in our practice, we don’t rely solely on email or messaging (and, we don’t use it at all if requested by a client). Our philosophy is that, with a few exceptions, regular written status reports in litigation matters are integral.

There are several reasons why this is necessary, even in cases where we communicate with the client very frequently. First, the cases we handle are complex and often involve multiple claims, parties, and courts. Status reports tie everything together for our clients and help them to understand where they’ve been and where they are going. Secondly, the report often answers questions a client didn’t even know they had. These might include the exploration of “what if” scenarios. Third, it provides any new strategy or thinking we’ve developed as a result of what has happened in the case. This may include any new avenues for settlement. We aim to be straightforward and practical. No one wants to pay for a legal opinion that fails to provide guidance or direction.

©2019 Harty Law Group - All Rights Reserved - Site Map | Privacy Policy

Attorney Advertising Materials. This website is designed for general information only. The information presented at this site should not be construed to be formal legal advice nor the formation of a lawyer/client relationship.

* The awards and accolades displayed on this website were issued to the attorneys, or the entire law firm by the respective providers of these honors. They are as follows, Avvo Inc. and Martindale- Hubbell Preeminent Peer Rated for Highest Level of Professional Excellence 2018. No aspect of these advertisements have been approved by the Supreme Court of New Jersey.